GreatCall 5Star Urgent Response

Item # GT5STARx | Brand: GreatCall
Ships Free!

Open Box
» Details

Not Sure If You Should Call 911?

Whether you’re experiencing mild anxiety or an immediate emergency, the 5Star personal urgent response system is always there for you. Wherever you go, with the simple press of a button, you can either immediately call 9-1-1 or connect with a 5Star Agent who is ready to communicate with you and quickly dispatch any assistance you need. The compact, discreet, and GPS-enabled 5Star conveniently attaches to your keychain, purse, backpack or belt to prepare you for any unsafe or uncertain situation.

  • Easy to use, single button operation
  • Immediate voice connection to Certified Response Agents or 9-1-1
  • Reliable nationwide coverage with GPS location tracking
  • Includes FREE LiveNurse service
  • Multilingual translation support in over 100 languages

No matter the situation, from an aging American living alone who’s concerned with a stranger pulling into their driveway, to a woman walking home late at night who suddenly realizes she’s being followed, to a child who is lost or feels unsafe at school, all can feel empowered knowing that 5Star is standing by 24 hours a day, seven days a week, ready to respond.

5Star Helps You During:

  • Anxiety: "I forgot how to get home from the new doctor’s office."
  • Danger: "My car won’t start and I don’t feel safe in this neighborhood."
  • Threat: "I just got home. I think someone’s in my house."
  • Emergency: "Can you send an ambulance?"

Using GPS technology, advanced location analysis and the information in your Personal Profile, 5Star Agents can determine your location, assess the situation, and get you the help you need. They can conference in emergency contacts, access your medical information or dispatch 9-1-1 emergency services, if needed. The GPS-based Online Locator Service even allows authorized friends or family members to securely and privately locate your device, or anyone carrying the device, at Service for 5Star Urgent Response is just $14.99 per month with no contracts, no cancellation fees and no equipment to install.

Track 5Star with the Online Locator

The Online Locator Service is an important safety feature included at no additional charge. Authorized friends or family members can log on to this secure website to locate a 5Star subscriber or a misplaced 5Star device. Using enhanced location tracking technology with GPS, you can view the subscriber’s location on a map 24 hours a day, seven days a week.

  • Authorize people to locate you or your device
  • Locate the Responder or the person using it
  • View previous locations of the Responder on a map
  • See a history of those who have tracked your location

Highly-Trained Certified Response Agents

5Star Agents are 100% U.S. Based and are trained in CPR and other emergency procedures. Using information you’ve provided in your confidential Personal Profile, 5Star Agents can conference in your emergency contacts, access your medical information, connect you to a registered nurse or dispatch 9-1-1 emergency services. Agents remain on the line with you until your situation is resolved. And, since Agents are available 24/7, they’re a more reliable option than using your cell phone to call a friend or family member who may be unqualified, unavailable or unable to locate you.

5Star Includes Our Award-Winning LiveNurse FREE

  • Unlimited mobile health advice from registered nurses, 24 hours a day
  • Nurses available in English or Spanish with no appointment necessary
  • Translation support in over 100 languages

GreatCall Live Nurse

Your Personal Profile

Your Personal Profile contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation. Your profile is secured by a Certified Data Center, is HIPAA compliant, and is only shared with first responders in the event of an emergency. The more information you provide in your Personal Profile, the more prepared you are in the event of an emergency. Whether it’s the contact information of a family member or important medical history, 5Star Agents will use this information to assist you quickly and safely.

Where Can You Use 5Star?

5Star by GreatCall is powered by one of the nation’s largest and most dependable wireless networks. GreatCall devices work almost everywhere in the U.S. where cellular service is available from most of the major carriers. If you have coverage with one of the major carriers in your area, then it is likely that you will have coverage with GreatCall. You can see the strength of coverage in your area using GreatCall’s Coverage Map.

NOTE: 5Star users will need to sign up for the 5Star Urgent Response service before communication can be activated. Service for 5Star Urgent Response is just $14.99 per month with a one-time activation charge of $35.00 (save $10 when you activate online). No contracts, no cancellation fees, no equipment to install.

Client Testimonials

I am a 41-year-old male suffering from Viral Cardiomyopathy that has only 20% of my heart working with sudden death syndrome. Living alone, it was necessary for me to get an emergency plan set into motion. I signed up originally with the other guy for "two days." After thinking about their high prices, I moved my service to 5Star and cancelled the other. The other guys wanted $60 a month and $95 activation fee; and also had to have a landline for it to work. The 5Star unit is wireless and works with just the press of a button and I am located instantly. I live in the country and I thought I would test out their GPS device. I pressed the 5Star button to test the unit and they knew my name on the second ring and gave the exact address where I was on their GPS locating system. I highly recommend this for anyone that is elderly or ill.

- Robro123,
Lumberton, Texas

I purchased the 5Star Responder for my dad as a Christmas gift. He is in is 80’s and his health is not very good. He is alone a lot of the time and also likes to get out of the house every now and then. He has needed to use the 5Star Responder a few times and every time they were right there to help him out. He has thanked me many times for it and feels much more at ease having it. This is a great product.

- Doll54,
Middleboro, MA


EASY: The 5Star is powered by a rechargeable battery, included with charger.


5Star users will need to sign up for the 5Star Urgent Response service before communication can be activated. Service for 5Star Urgent Response is just $14.99 per month with a one-time activation charge of $35.00 (save $10 when you activate online). No contracts, no cancellation fees, no equipment to install.


  • The 5Star
  • User Guide
  • Quick Start Guide
  • Accessory Clip
  • Keychain Attachment
  • Battery Charger

Technical Details

  • Dimensions: 2.9 x 1.6 x 0.6 inches (74 x 40 x 15.7mm)
  • Weight: 50 grams (1.8 ounces)
  • Available Colors: Black, Silver
  • Antenna: Internal
  • GPS: Assisted GPS with location updates while in call - dedicated antenna
  • Protocols supported: Voice, SMS, Data
  • Speakerphone: Yes
  • LEDs: Battery (dual color), Signal strength (dual color)
  • Sound: External speaker with sound chamber - Supports voice and tones
  • Battery: 500mAh Li-Polymer Up to 3 days standby time before recharge
  • Charging: Micro-USB AC Charger



  • Suggested Accessories

GreatCall 5Star Urgent Response App for iPhone & Android


OPTIONAL: Use the features of the 5Star Urgent Response on your own smartphone.

» Free Shipping
» On Sale
» Clearance
» Open Box